Novo Blinds products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product.
• All internal mechanisms. • Components and brackets • Operational cords for a full 7 years from the date of purchase. • Repairs and/or replacements will be made with like or similar parts or products. • NOVO motorization components are covered for 5 years from the date of purchase. NOT COVERED
• Any conditions caused by normal wear and tear. • Abuse, accidents, misuse or alterations to the product. • Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time. • Shipping charges, cost of removal and reinstallation.